Change your login and your email
In this article, you will learn how to change your email adress and still receive your alerts.
SUMMARY
- Context
- Process
- Step 1 : Log in to the Portal and go to your account settings
- Step 2 : Change your email adress
- Step 3 : Change your login
Context
Following a change of company, you may need to change your e-mail address/login.
Process
Step 1 : Log in to the Portal and go to your account settings
- Log in leportail.xmco.fr
- Click on your initials in the top right-hand corner
- Click on Account settings
Step 2 : Change your email adress
- Go to the Settings tab, and the Details submenu
- Fill in the email address field with your new email address.
- Click Update. Congratulations, your email address is up to date!
Step 3 : Change your login
To connect with your new email address, please contact our support.
Our authentication module does not yet manage login changes. (You may not receive Serenety alerts or your Yuno watch)
- Open a ticket on or send an email requesting a change to your email and login.